Support

Common questions

How do I get verified?

Create your profile, then add your professional license or certification details under Licenses & Certifications on your profile. Once your credential is confirmed, your verified badge appears and posting and connecting are unlocked. See how verification works.

Who can join ConneXt?

ConneXt is built for licensed and credentialed professionals — attorneys, physicians, CPAs, engineers, architects, nurses, and more. You must be 18 or older.

Which platforms is ConneXt on?

ConneXt is currently in beta on iOS via TestFlight, with Google Play coming soon. To request iOS beta access, email support@connextprofs.com.

I forgot my password.

On the sign-in screen, tap Forgot password? and follow the emailed reset link. If you don't receive it, check spam or contact support.

How do I edit my profile or credentials?

Open your profile and tap the edit or add icons on any section — experience, education, licenses, skills, featured media, and more.

How is my data handled?

We explain exactly what we collect and how we use it in our Privacy Policy. We do not sell your personal information.

How do I delete my account?

You can permanently delete your account and data from inside the app (Menu → Delete Account) or by request. Full details are on our Account & Data Deletion page.

Report a problem

Found a bug, a safety issue, or someone misrepresenting their credentials? Email support@connextprofs.com with details and we'll investigate promptly.